How to Fix PUBG Not Working on Windows 10
After analyzing several reports on many online tech platforms, we have devised a list of possible reasons that cause PUBG not starting issue. Have a glance at these reasons so that you can follow appropriate troubleshooting methods effects to fix PUBG lagging or not launching on Steam.
How to Fix PUBG Not Working on Windows 10 Minimum System Requirements Method 1: Basic Troubleshooting Steps Method 2: Change Display Resolution Method 3: Run PUBG as Administrator Method 4: Verify Integrity of Files (Steam Only) Method 5: Delete Config Files Method 6: Run SFC and DISM Scans Method 7: Temporarily Disable Antivirus Method 8: Disable Windows Defender Firewall (Not Recommended) Method 9: Update PUBG PC Game Method 10: Update GPU Drivers Method 11: Reinstall GPU Driver Method 12: Update Windows Method 13: Change DNS Address Method 14: Change the Affinity of PUBG Method 15: Install VC Redist C++ Method 16: Reinstall PUBG Method 17: Perform System Restore Method 18: Seek PUBG Support
Few essential gaming files are missing from your PC. If a few important files in the Content > Paks folder are corrupt or missing. Presence of bugs in the game. Your PC does not have all versions of the VC Redist C++ package in your computer. If your PC does not meet minimum game requirements, you cannot launch the game. PC display resolution is a problem. PUBG servers are down. If your PC is facing local network issues.
Minimum System Requirements
Check if your PC meets the following minimum requirements for PUBG PC.
64-bit Operating System and processor. 8 GB RAM. NVIDIA GeForce GTX 960 2GB / AMD Radeon R7 370 2GB Graphical Processing Unit. Broadband network connection. Version 11 of DirectX. Minimum 50 GB of free space available on your PC.
In this section, we have compiled a list of methods that will help you fix PUBG not working issue. Follow them in the same order to attain perfect results.
Method 1: Basic Troubleshooting Steps
First and foremost, check if your PC has an adequate internet connection. Without an internet connection, you cannot enjoy your graphical game online.
Reboot or reset your router if necessary. Update Router Firmware. Switch to an Ethernet cable and check the internet connectivity. Connect to cellular data connections and check which network works well for PUBG. Avoid overclocking.
Method 2: Change Display Resolution
If you are facing PUBG not working issue, then tweak display resolution settings as instructed below.
Press and hold Windows + D keys together to navigate to Desktop.
Now, right-click on the desktop and select Personalize option.
Then, in the left pane, click on Display and in the right pane choose a lower screen resolution under Display resolution as shown.
Method 3: Run PUBG as Administrator
To avoid any conflicts, run PUBG as an administrator as instructed below.
Right-click on the PUBG shortcut on the desktop or navigate the installation directory and right-click on it.
Now, select the Properties option.
Then, switch to the Compatibility tab and check the box Run this program as an administrator. Note: We have shown Steam Properties as an example.
Finally, click on Apply>OK to save the changes. Also, disable startup programs on your computer by following our guide on 4 Ways to Disable Startup Programs in Windows 10
Also Read: 8 Ways to Fix “Servers are too Busy” Error on PUBG
Method 4: Verify Integrity of Files (Steam Only)
If some missing files are responsible for your game, you will face PUBG not launching on Steam issue. To tackle the issue, verify the integrity of gaming files as instructed below.
Launch Steam and switch to the LIBRARY menu.
Now, select the HOME option and right-click on the PUBG game.
Then, select the Properties… option.
Now, click on LOCAL FILES from the left pane and select Verify integrity of game files… as shown.
Wait until the process is completed and check if you have fixed the issue.
Method 5: Delete Config Files
The configuration files stored in the Paks folder may cause PUBG not starting issue. To tackle this PUBG not launching on Steam problem, delete the contents of the folder as instructed below.
Press and hold Windows + E keys together to open File Explorer and navigate to the game installation directory.
Now, open the Tslgame folder followed by the Content folder.
Then, open the Paks folder and delete all the files except those ones that does not start with Pakchunk.
If you are using Steam, repeat Method 5 to fix the issue. Also Read: PUBG Medals list with their meaning
Method 6: Run SFC and DISM Scans
If there are any missing or damaged files on your Windows 10 PC, you will face PUBG not launching Steam problem. Yet, you are repairing these corrupt files by using inbuilt utilities namely, System File Checker and Deployment Image Servicing and Management. Read our guide on How to Repair System Files on Windows 10 and follow the steps as instructed to repair all your corrupt files.
Method 7: Temporarily Disable Antivirus
If you notice PUBG not working issue after updating the game, then the problem is with your antivirus software. In this case, the first thing you have to do is to check whether the antivirus program is blocking the game or not. Follow our guide on How to Disable Antivirus Temporarily on Windows 10 and follow the instructions to disable your Antivirus suite temporarily on your PC.
After disabling the antivirus program, check if you can access PUBG.
Method 8: Disable Windows Defender Firewall (Not Recommended)
In addition to the Antivirus program, the Windows Defender Firewall might prevent access to games on your PC. So, try to disable Windows Defender Firewall as instructed in our guide How to Disable Windows 10 Firewall and follow the steps accordingly.
Note: Once launching PUBG after disabling Windows Defender Firewall, make sure you re-enable the Firewall suite after the game. A computer without a security suite is always a threat. Also Read: 3 Ways to Install Pubg on your PC
Method 9: Update PUBG PC Game
Make sure you use an updated version of PUBG, regardless of the application you work through. Either you may play PUBG via Steam or through direct application, or update the game to resolve any conflicting issues. Here are a few instructions to update PUBG and fix PUBG not launching on Steam issue.
Open Steam and switch to LIBRARY.
Now, click on HOME and search for your game.
Then, right-click on the PUBG game and select the Properties… option as shown.
Then, switch to the UPDATES tab and check if there is an update pending action. If so, follow the on-screen instructions to update the game and check if you have fixed the issue.
Method 10: Update GPU Drivers
Graphical drivers are responsible for heavy graphical images and video processing games. If you face any launching conflicts in the PUBG game, make sure you use an updated version of device drivers, as they serve as a link between the hardware and Operating System of your PC. Many users have suggested that updating drivers has fixed PUBG not working issue. Read and implement the steps instructed in our guide 4 Ways to Update Graphics Drivers in Windows 10 to do so.
Method 11: Reinstall GPU Driver
If you still face PUBG not starting issue after updating your GPU drivers, then reinstall device drivers to fix any incompatibility issues. There are several ways to reinstall drivers on your computer. Yet, you can easily reinstall Graphical drivers as instructed in our guide How to Uninstall and Reinstall Drivers on Windows 10.
After reinstalling GPU drivers, check if you have fixed PUBG not launching Steam issue. Also Read: 7 Ways to Fix PUBG Crashes on Computer
Method 12: Update Windows
Always ensure if you use an updated version of the Windows Operating System to resolve any PUBG launching issues. The updates will fix any performance issues and resolve all the bugs in your computer. Follow our guide on How to Download and Install Windows 10 Latest Update to update Windows Operating System.
Once you have updated your Operating System, check if you have fixed PUBG not starting issue.
Method 13: Change DNS Address
Domain Name System (DNS) is responsible to establish a proper internet connection. The DNS addresses provided by your Internet Service Provider might not be compatible with the internet speed and bandwidth. So, in this case, you are advised to change the DNS addresses as instructed in our guide on How to change DNS settings in Windows 10 to change the DNS addresses on your PC. You are advised to switch to any Open DNS or Google DNS on your Windows 10 PC by following our guide on How to Switch to OpenDNS or Google DNS on Windows.
Also Read: How to Change DNS Server Settings on Windows 11
Method 14: Change the Affinity of PUBG
The CPU cores are responsible for computer cache and memory processing in your computer. The overall performance of CPU cores will be used completely if you cannot launch PUBG properly. So, in this case, you can change the affinity of the game as instructed below.
Press the Ctrl + Shift + Esc keys together to open the Task Manager.
Now, switch to the Details tab and monitor the app usage details.
Now, launch the Steam client and click on the Play button corresponding to the PUBG game under the LIBRARY tab.
Then, switch to the Task Manager window and right-click on TslGame.exe, then select the Set Affinity option as shown.
Then, uncheck the All Processors box and then check the CPU 0 box as depicted. Then, click on OK. Note: Make sure you do this process before the game starts.
Now, check if you still face PUBG not working issue.
If your game launches smoothly, then repeat Steps 4 and 5, but in Step 5, check the All Processors box again.
Still, if you face the same problem, follow the next method.
Method 15: Install VC Redist C++
All games on your PC must have all versions of Visual C++ Redistributable files to be installed on your PC. Here are a few instructions to install essential VC Redist C++ files on your computer.
Download Visual Studio 2017 for a 64–bit operating system or for a 32–bit Operating System.
Likewise, download Visual Studio 2015 from official site.
Navigate to My downloads on your PC and run the Setup file by double-clicking on it. Once the software packages have been installed, check if you face PUBG not launching Steam issue again. Also Read: Change Quick Chat Voice On PUBG Mobile
Method 16: Reinstall PUBG
If none of the methods has helped you, then you must reinstall the game to repair some essential corrupt configuration files in the game. Here are a few instructions to reinstall PUBG on Steam. Note: Here, ROGUE COMPANY is taken as an example. Follow the steps according to the PUBG game.
Navigate to the Steam client and switch to the LIBRARY tab.
Then, right-click on PUBG and then select the Manage option followed by Uninstall.
Now, confirm the prompt by clicking on Uninstall again.
Then, reboot your PC and repeat Step 1.
Now, right-click on PUBG and then, click on Install.
Finally, proceed with on-screen instructions to install the game on your PC.
Once you have reinstalled the game, you will no longer face any issues.
Method 17: Perform System Restore
Even if reinstalling the game hasn’t helped you, then try restoring the computer to the previous state where it was working well. This could be made possible by the System Restore process. System Restore will bring back the computer to the version where it was working without any errors. To do so, follow our guide on How to use System Restore on Windows 10 and implement the instructions as demonstrated.
After restoring your Windows 10 PC, check if can enjoy your PUBG game. Also Read: Fix Internet error on PUBG mobile apps
Method 18: Seek PUBG Support
Last but not the least, seeking professional help if none of the methods has helped you will be the better option when you face PUBG not working issue.
Navigate to the official PUBG support page.
Then, scroll down the screen and click on SUBMIT A TICKET button as shown.
Now, select your PUBG platform from the drop-down list.
Finally, fill in all the necessary details along with your issue and click on SUBMIT button. Wait until the professional team suggests you a solution.
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We hope that this guide was helpful and you could fix PUBG not working on Windows 10. Let us know which method worked for you the best. Feel free to reach out to us with your queries and suggestions via the comments section below.